Privacy Policy

At KIKANI INC, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website and make purchases.

Information We Collect

• Personal Information:
  • When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
• Payment Information:
  • We use Stripe and PayPal as our payment gateways. While processing payments, we do not store your credit or debit card details. Instead, we store a unique payment ID provided by Stripe or PayPal for transaction reference purposes.
• Usage Data:
  • We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the time spent on our site. This data helps us understand how you use our services and improve your experience.

How We Use Your Information

• To Process Transactions: We use your personal information to process and fulfill your orders, including sending confirmation emails and updates about your order status.
• To Improve Our Services: Usage data helps us identify trends and improve our website's functionality and content. We may also use your feedback to enhance our products and customer service.
• To Communicate with You: We may use your contact information to send you newsletters, promotional offers, and updates about our products and services. You can opt-out of these communications at any time.
• For Security and Fraud Prevention: We use your information to protect our website and transactions from fraud and unauthorized access.

Payment Security

• Stripe and PayPal:
  • We use Stripe and PayPal to process payments securely. Both payment gateways adhere to strict security standards to protect your payment information.
  • Stripe and PayPal accept credit and debit card payments, but we do not store your card details. Instead, a unique payment ID is generated and stored for transaction verification and reference.
• Data Encryption:
  • All payment information transmitted between your browser and our website is encrypted using SSL (Secure Socket Layer) technology to ensure data security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it solely for the services they provide.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Your Rights

• Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer service team.
• Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us:

• Email: support@kikaniinc.com

Thank you for trusting KIKANI INC with your personal information. We value your privacy and are committed to protecting it.